Chris Chapman & Kerry Rodden
Quantitative User Experience Research:
Informing Product Decisions by Understanding Users at Scale
It is a complete guide to the role of Quantitative User Experience Research in the technology industry. The authors are prominent members of the Quant UX community. They discuss all aspects of Quant UX including the skills that are needed, examples of technical projects, and how to succeed and grow across a career.
Order a copy from Amazon here or directly from the publisher in Print or Ebook format (including PDF).
This site contains the accompanying .R code files; example data files; and any other updates and errata.
Table of Contents
Part I: User Experience and Quant UXChapter 1. Getting Started
Chapter 2. User Experience and UX Research
Chapter 3. Quantitative UX Research: Overview
Part II: Core Skills
Chapter 4. UX Research
Chapter 5. Statistics
Chapter 6. Programming
Part III: Tools and Techniques
Chapter 7. Metrics of User Experience
Chapter 8. Customer Satisfaction Surveys
Chapter 9. Log Sequence Visualization
Chapter 10. MaxDiff: Prioritizing Features and User Needs
Part IV: Organizations and Careers
Chapter 11. UX Organizations
Chapter 12. Interviews and Job Postings
Chapter 13. Research Processes, Reporting, and Stakeholders
Chapter 14. Career Development for Quant UX Researchers
Chapter 15. Future Directions for Quant UX
Appendices
Appendix A. Example Quant UX Job Posting
Appendix B. Example Quant UX Hiring Rubrics
Appendix C. References
Recent Updates
Date | Announcement |
---|---|
September 5, 2023 | Update to fix warning about "..count.. " notation, page 145. See Errata page. |
September 1, 2023 | Chris's Quant UX Blog is now live. It features new topics, discussions, and other material generally related to this book and to Quant UX and UX Research generally. Visit quantuxblog.com. |
May 24, 2023 | Updated with Resources for UX templates, job search materials, and links to Chris's and Kerry's publications. |
February 27, 2023 | Now available to pre-order at Amazon: Quantitative User Experience Research. |